Contact Us
We’re here to help you get the repairs and compensation you deserve.
At Disrepair Support, we help tenants across the UK who are living in poor or unsafe housing conditions through no fault of their own.Whether you rent from the council, a housing association, or a private landlord, it is your landlord’s legal responsibility to keep your home safe, secure, and in good condition. When they fail to act, we step in.
We work with a trusted panel of specialist housing disrepair solicitors who are ready to support you with your claim and make sure you get the repairs you need and the compensation you may be owed.
We help with
- Leaks and flooding
- Damp and mould
- Broken windows or doors
- Pest or rodent infestations
- Unsafe flooring or ceilings
- Structural damage
- Heating or boiler problems
- Electrical hazards
- Black mould and health issues
If you’ve already reported the issue to your landlord and they haven’t taken proper action within a reasonable time (usually around one month), you could be eligible to make a housing disrepair claim.
Get in touch
Call us now
Pick up the phone and call 0161 710 3295
Email us
Send an email to [email protected]
Apply
Fill in our claim form to get started
Opening hours
Mon - Thu: 09.00 - 18.30
Fri: 09.00 - 15.30
Your right to a 14 day cooling off period
At Housing Disrepair, we are committed to ensuring transparency and fairness in all our services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period when you agree to work with us.
This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.
If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.
This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.
If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.